Delete your Socimatic.ai account
You can delete your account yourself at any time, on the web or in the Socimatic app for iPhone and Android. Only the account owner can delete it.
How to delete it
- On the web, sign in and open Settings. In the app, open the More tab.
- Choose Delete Account.
- Enter your password, and a code from your authenticator app if two-factor sign-in is on.
What happens next
Any paid subscription ends straight away, with no refund. You're signed out everywhere, and Socimatic stops posting and replying for you. We email you to confirm.
30 days later we delete the account and everything in it for good:
- Posts, drafts and schedules
- Connected social accounts and their tokens, Inbox messages and comments
- Folders, uploaded files, Video Studio videos and music
- Knowledge bases, reports, websites and keyword data
- Your profile, and the logins of your team's client users
Changed your mind? Sign in within the 30 days and your account stays, on the Free plan.
We keep only what the law requires, such as billing records held by our payment provider, and a record that the account was deleted, without your email address.
Can't sign in?
Email privacy@socimatic.ai from the address you signed up with and we'll delete it for you. See the privacy policy for more.